TedShop Terms and Conditions
Making a purchase
Once you have decided on your bear and design of your
t-shirt, you are taken to a secure server to pay for the chosen
goods. This method of payment is very safe for you, the customer.
We accept all major credit cards via the secure World Pay site.
We also accept cheques (made payable
to "AKAK Ltd"), should you wish to pay this way.
Credit card payments are authorised in real time, and products
are despatched within five working days of authorisation. Goods
paid for by cheque are despatched once the cheque has passed
through Lloyds TSB plc clearing system.
Value Added Tax
Is levied on all goods sold on this site. All prices shown on
the website are inclusive of VAT at the prevailing rate. An invoice
showing the amount will be sent with your order.
Postage and packing
We only deliver to UK (or BFPO). There is a postage and packing
charge of £3.50
per item. If you wish to make alternative delivery arrangements
please contact us direct.
Returns / Refund policy
We want you to be 100% satisfied with your order. If you
are unhappy with your goods for any reason, you can return any
item (unless
customised, in accordance with the UK Distance Selling Regulations,
regulation 13), in its original condition, within 14 days of
receipt for a replacement or a full refund.
You also have the right to cancel your order within 7 working
days without giving a reason and return the goods to TedShop
(AKAK Ltd) for a full refund. Any refunds will be made within
30 days of cancellation.
Your statutory rights are not affected.
Privacy policy
We do not sell or disclose your details to any third party - click
here to read our privacy policy Complaints Can be made by e-mail, post, fax or phone - for contact information
see the Contact Us page. We will try
to rectify them as quickly as possible.
Alterations
All information on this site is as accurate as possible. We
reserve the right to alter or substitute items, and change prices
of these items without warning. |